Shop Reviews & Testimonials - Lake Ridge Automotive

Honest, straight shooters who also take the time to educate their customers with useful and helpful advice. Highly recommend. Thank you. - Claudia D. (5 Star Yelp Review)

HDW

Customer Review

★★★★★

After driving on the snow and ice, I had a check engine light that came on. The next day I went to Lake Ridge Automotive and they promptly checked out the problem which apparently was something minor causing it and the check engine light coming on problem went away. In addition, there was no charge for what they did to correct the problem. It is most strongly recommended that all Northern Virginians consider taking their car(s) to Lake Ridge Automotive for their maintenance/repair needs.

HDW

Customer Review

★★★★★

Had the yearly Virginia State Safety Inspection done and the service in doing it was attentive, very prompt, friendly, and very efficient. Lake Ridge Automotive is highly recommended to take your car to for your repair/inspection needs!

HDW

Customer Review

★★★★★

Despite a global pandemic, much to their credit, Lake Ridge Automotive was open for business and ready, willing and able to repair my car problem which turned out to be the front brakes. In addition, I also got an oil change, check the fluid levels, etc. The service was very prompt, efficient, friendly, honest and reasonably priced, and took only about an hour more or less. In addition, they do the required Virginia state car inspections. It is most strongly recommended that all car owners in the local area consider taking their cars to Lake Ridge Automotive for their repair/maintenance needs given their outstanding service, etc.

Dominic L.

Customer Review

★★★★★

Year after year after year, the Lake Ridge Automotive family has taken care of me and my family through whichever two cars we've owned. In every phone call and through every in-person interaction, both my wife and I have been treated as an important client of theirs, treated with respect, kindness, and above all, honesty. We have never once regretted a visit to Lake Ridge Automotive.

Lisa Brooks

Customer Review

★★★★★

Very honest, sincere people. I would give them a 10-star rating and will continue to bring my vehicle to Lake Ridge Automotive. I highly recommend this shop!

Just went in to fix a nail in my tire. First time here. Was in and out in about 20 min and customer service was top notch! Highly recommend, and I will return for all my car's needs. Thank you so much for your kind service! - Jackie B. (5 star review on Yelp)

Always good service and decent pricing. Family business with a good reputation. Very convenient drop off and pick up policy. - Jihane L. (5 star review on Google)

Very friendly and fair service! I was nervous about the plastic lining above my tire coming out, but they drilled it back in for me at no cost. Would definitely go back. - Amberly M. (4 star review on Yelp)

Fred Hoffmann

Customer Review

★★★★★

I will never go anywhere else U R the best!

This is a family-run business that is trustworthy and treats the customer fairly. I went in without an appointment to get my tires rotated and balanced. I also asked them to check my brakes while the tires were off. They were able to service my vehicle quickly and told me the brakes were fine. I will definitely go back here for work on my vehicle, thanks for the great service! - Daniel C. (5 star review on Yelp)

Lake Ridge Automotive is a wonderful, honest, and family-run auto repair shop. The prices are extremely reasonable, and they do not charge you for unnecessary repairs. I have no problem recommending this shop to anyone needing car repairs. - Robert B. (5 star review on Yelp)

Honest mechanics with very fair pricing. They've taken care of things for me at no cost that would have cost me $50 anywhere else I would have gone. I trust them completely. - Trevor W. (5 star review on Yelp)

Jim Harris

Customer Review

★★★★★

I'm one of those people that hates car payments more than they love a new vehicle. For the past eight years Lake Ridge Automotive has been my partner in keeping my vehicles running as long as possible. One vehicle is currently at 234K miles and the other 156K miles, and both going strong thanks to Art and the LRA crew. I could not ask for, and have never dealt with an auto repair shop with a better sense of customer service. Their logo says Honesty and Integrity, and that's exactly what you get.

These guys did a great job for us promptly at a reasonable price. Nice folks. No slimey, pushy sales vibe. We'll definitely use them again next time we need a mechanic. - Dan K. (5 star review on Yelp)

It is always such a pleasure doing business with Lake Ridge Auto. They are always friendly, do superior work, and offer good prices. - Jenni B. (5 star review on Yelp)

Sean

Customer Review

★★★★★

Came to Lake Ridge Automotive on a recommendation from a friend to get some brake work done. Not only were they honest and gave a fair price but they were super friendly and helpful as well. After paying for my repairs I went out to my car and it wouldn’t start. I was sitting in the heat with my 9 year old child wondering what to do. They were now closed but not only did they come out and try to jump start my battery but once they tested and realized it was defective, the owner offered to drive out and get me a new battery right there on the spot. Did I mention they were closed? Unbelievable customer service. These are real people you can trust and count on like in the good ole days!

Aggie MacLean

Customer Review

★★★★★

This is a small business with onsite owners that are involved in every aspect of the service. The work is consistently high quality, there is no sales pressure and the products and services continuously meet my needs. Without hesitation, I highly recommend Lake Ridge Automotive.

So glad I got lost but kept going because the car shop I ended up at was going to charge me $40 just to look at my brakes. LRA did a courtesy inspection, gave me some guidance and did my state inspection right there on the spot. Saved me $400 on brakes today, I've got a good year until new pads are needed. This is a family run business, authentic and kind hearted people. Great experience! - K M. (5 star review on Yelp)

I always come here with all of my car problems and they always tell me exactly what is wrong and don't try to just get my money. The staff is extremely friendly and is trustworthy. I do not know much about cars and they always explain to me what they are going to do. The prices are better than anywhere else I have been which is why I keep coming back. They do not rip you off or try to sell you stuff your car does not need. They are also super helpful with telling you when to come so you can be in and out! - Jeanne M. (5 star review on Yelp)